Front Desk Coordinator

About the position

Bella Dental is seeking a Front Desk Coordinator to join our team. Our practice is dedicated to delivering best-in-class patient care, focusing on putting every patient first during every visit. We pride ourselves on our guiding principle of empathy and aim to transform the dental experience for our patients. As a Front Desk Coordinator, you will play a crucial role in ensuring that every patient leaves our office feeling satisfied. We practice group dentistry, utilizing our individuality and dental expertise to provide exceptional care. If you have the drive and passion to help others improve their oral health, we invite you to join us in pioneering a new culture of dentistry.

Responsibilities

• Greet and schedule patients, collect co-payments, and present treatment plans.
• Ensure schedules meet production goals and develop reports on production goals.
• Serve as an advocate and educator in creating treatment plans for dental care.
• Answer incoming calls using proper telephone etiquette and respond to inquiries from potential patients.
• Assist patients in prioritizing treatment and establishing a plan for scheduling and payment.
• Conduct treatment plan consultations with new and existing patients.
• Schedule, reschedule, and confirm new patient appointments while maintaining office schedule flow.

Requirements

• 1 year of dental experience.
• Excellent multi-tasking and time management skills.
• Outgoing, friendly, and professional personality with excellent customer service and organizational skills.
• Experience in dental or medical field with scheduling and verifying insurance preferred.
• Strong computer skills, knowledge of Microsoft Office products, and dental software.

Benefits

• Competitive paid time off for full-time and part-time team members.
• Comprehensive benefits package, including 401k.
• Opportunities for career growth and continuing education.
• An exciting atmosphere that allows for freedom and individuality.