Front Desk Coordinator

Ryan Walker DentalHouma, LA
378d

About The Position

The Front Desk Coordinator at Ryan Walker Dental is a vital role responsible for ensuring a welcoming and efficient experience for patients. This position involves multitasking and interacting with various individuals, making it ideal for someone who enjoys a dynamic work environment. The role includes responsibilities such as managing appointments, answering patient inquiries, and maintaining accurate medical records, all while providing excellent customer service.

Requirements

  • Strong listening skills and the ability to resolve conflicts effectively.
  • Comfortable with technology and open to learning new applications and software.
  • Strong written and oral communication skills.
  • Detail-oriented and organized with a caring and professional demeanor.
  • Reliable and known for integrity and honesty.

Nice To Haves

  • Prior medical office or dental/orthodontic experience (not required).

Responsibilities

  • Greet patients warmly as they arrive at the office.
  • Answer questions and schedule appointments for existing and potential clients.
  • Review and organize patient medical charts for accuracy.
  • Answer incoming calls and take messages, including outreach to patients for re-engagement.
  • Participate in consistent cross-training for career growth.

Benefits

  • In-house dental benefits (upon eligibility).
  • Paid time off (P.T.O.) and paid holidays.
  • CEU reimbursement.
  • Uniforms provided.
  • Competitive pay with experience appreciation.
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