Front Desk Coordinator, Seligman Investments

Ameriprise Financial Services, LLC•Menlo Park, CA

2d•$73,000 - $80,000•Onsite

About The Position

As the Front Desk Coordinator at our Seligman Investments office in Menlo Park, you will be the primary greeter and administrative hub, responsible for creating a welcoming first impression, managing visitor flow, handling communications (calls, emails, mail), coordinator for conference rooms, providing general office support like supply management and data entry, ensuring smooth daily operations and a positive experience for clients and staff. The hours for this position will be 6.30am - 2.30pm to align with the hours of the New York markets. This is an onsite role where you will work 5 days per week from our offices in Menlo Park.

Requirements

Education: High School Diploma or GED (required); Associate's/bachelor's degree in hospitality or admin is a plus.
Experience: Previous roles in reception, customer service, or office administration are highly valued.
Communication: Excellent verbal and written skills; professional, friendly, and courteous demeanor.
Technical Skills: Proficiency in MS Office Suite (Word, Excel, Outlook), scheduling software, phone systems, printers, etc..
Organizational Skills: Strong time management, multitasking, attention to detail, and ability to prioritize tasks.
Problem-Solving: Ability to handle issues calmly and professionally.
Core Qualities: Reliability, punctuality, customer-focused approach, and ability to work under pressure.
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Nice To Haves

Excellent communication & customer service.
Strong organization, multitasking, and time management.
Professionalism and ability to work under pressure.
Proficiency with office software (MS Office).

Responsibilities

Visitor & Client Interaction: Greeting guests, verifying credentials, directing visitors, and ensuring comfort.
Communication Management: Answering, screening, and forwarding calls; managing emails, correspondence, and deliveries.
Scheduling & Logistics: Booking meetings, managing calendars, and coordinating conference room usage.
Administrative Support: Data entry, filing, preparing expenses, and handling overflow tasks.
Office Maintenance: Keeping the reception and office area tidy, stocked, and organized; coordinating office repairs.