Front Desk Coordinator
About The Position
Peachy’s mission is to clear care barriers and make wrinkle treatment more accessible than it’s ever been through Preventative Botox, Prescription Retinoids, and Daily Use Sunscreen. Our approach? Transparent pricing, unmatched quality of care and solutions backed by science. Plain and simple. Job Title: Front Desk Coordinator (Studio Experience Specialist) Location: Manhattan, NY - Peachy NoMad The Front Desk Coordinator role at Peachy, known internally as a Studio Experience Specialist, works closely with our Studio Manager and Clinical Providers to ensure a positive and educational experience for every client, every time. This role is a client journey expert, passionate about wrinkle prevention and knowledgeable about Peachy products and services. Learn more about this role below and apply today!
Requirements
- Experience in a customer service, hospitality, high-end retail or wellness services role.
- Flexible to work in multiple studio locations within a reasonable distance to your home studio
- Must be able to offer at least 18 hours of availability per week.. Weekend availability on Saturdays or Sundays is required, along with some holiday availability.
- Employees are required to complete a minimum of one weekday half shift and one weekend half shift. Any remaining hours to reach the 10-hour minimum may be fulfilled at the employee’s discretion.
- Minimum of 18 years old and eligible to work in the United States without sponsorship
- Frequently required to kneel, bend, sit and stand for long periods of time
- Ability to lift/transport items weighing up to 30 lbs
- Operate standard office equipment and technology
Responsibilities
- Greet clients and ensure a seamless check-in and check-out process
- Collaborate with team members and support Clinical Providers to deliver a best-in-class studio experience for our clients
- Provide consistent, high-quality service and hospitality to clients, answer questions about Peachy treatment options and promote Peachy after care products
- Communicate with remote Customer Service team to maintain client schedule, including new client and rescheduled client appointments
- Demonstrate Peachy company Core Values and foster an inclusive culture with both team members and clients
- Complete studio opening and closing tasks
- Maintain studio appearance, replenishing products, maintaining stock room, cleaning common areas
- Adhere to infection control standards including, but not limited to hand hygiene, use of PPE, and equipment disinfection/sterilization. Strong commitment to HIPAA privacy practices
Benefits
- Competitive Compensation + Performance Based Bonus
- Complimentary quarterly wrinkle treatment + retinoid
- Employee discount for Peachy services and products
- Exclusive optional discounts through LifeMart
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
