Front Desk Coordinator
About The Position
GLP Attorneys is seeking a Front Desk Coordinator, bilingual in English and Spanish preferred, to support our Seattle Headquarters team. The Front Desk Coordinator plays a critical role in the day-to-day operations of the Seattle Headquarters by providing clerical, recordkeeping, and customer service support. Serving as the first point of contact for the office, this role acts as a central resource for employees, clients, guests, vendors, and visitors, ensuring a professional and welcoming experience for all. This position follows a standard schedule of Monday through Friday, 8:00 AM to 5:00 PM.
Requirements
- Preference given to bilingual (Spanish-speaking) candidates.
- High school diploma required; advanced education desired.
- Previous experience in a professional office setting is highly desired.
- Prior experience in plaintiffs’ personal injury law is preferred.
- Previous clerical or front desk experience is preferred.
- Strong customer service skills with a positive, professional, can-do attitude.
- Excellent verbal and written communication skills.
- Comfort communicating with clients, healthcare providers, and insurance companies by phone and email.
- Typing proficiency of at least 50 words per minute.
- Ability to proofread legal documents accurately.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Basic understanding of office equipment and clerical systems such as recordkeeping and filing.
- Strong organizational skills with the ability to prioritize tasks and manage competing deadlines.
- Ability to work independently while contributing effectively to a collaborative team environment.
- Understanding of confidentiality requirements and professionalism in a legal setting.
Responsibilities
- Serve as the primary front desk point of contact by welcoming and assisting clients, visitors, vendors, and guests in a professional and friendly manner.
- Answer, screen, and route incoming phone calls and emails promptly and professionally.
- Schedule appointments, referrals, and assist with coordinating calendars as needed.
- Receive, review, organize, scan, and distribute incoming mail and correspondence.
- Prepare and handle outgoing mail, including routine mail drop-offs.
- Perform general data entry, scanning, filing, and file closing tasks in accordance with firm procedures.
- Maintain conference rooms, lobby, kitchen areas, restrooms, refrigerators, and shared office spaces to ensure they remain clean, organized, and properly stocked.
- Support administrative tasks for the office, which may include scanning files, organizing records, and assisting with general office operations.
- Assist with office events, programs, and other responsibilities as assigned to support the effective operation of the office.
Benefits
- medical, dental, vision, and Rx insurance
- life insurance
- an employee assistance program
- a 401(k) retirement plan with discretionary safe harbor and profit-sharing features
- paid vacation
- paid sick/safe time
- paid holidays
- a floating birthday and flexible holiday
- firm-sponsored bonus days
- paid parental leave
- anniversary bonuses
- continued education and tuition reimbursement
- public transportation and parking subsidies
- wellness programming
- opportunities to participate in firm committees and community involvement initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
