Experienced Med Spa Front Desk Coordinator

Juvenessence Medical Aesthetics • Pueblo, CO

2d

About The Position

Juvenessence is a premier aesthetics practice dedicated to helping clients look their best through personalized care, advanced treatments, and exceptional service. We pride ourselves on creating a welcoming, professional, and client-centered environment. The Front Desk Concierge is the first point of contact for clients at Juvenessence and plays a critical role in delivering an outstanding client experience. This position is responsible for greeting clients, managing appointments, handling administrative tasks, and supporting daily clinic operations with professionalism and warmth.

Requirements

• High school diploma or equivalent required; additional education a plus
• Previous front desk, customer service, or medical/aesthetic office experience preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and remain calm in a fast-paced environment
• Proficiency with computers, scheduling software, and basic office tools
• Professional appearance and customer-focused mindset

Nice To Haves

• Experience handling payments and POS systems is a plus

Responsibilities

• Greet clients promptly and professionally, creating a welcoming first impression
• Check clients in and out efficiently while maintaining confidentiality
• Schedule, confirm, and manage appointments using the clinic’s scheduling system
• Answer incoming calls, respond to inquiries, and direct messages appropriately
• Collect payments, process transactions, and explain services or packages as needed
• Maintain accurate client records and update information as required
• Coordinate with clinical staff to ensure smooth daily operations
• Keep the front desk and reception area clean, organized, and presentable
• Assist with administrative tasks such as filing, data entry, and inventory tracking
• Uphold Juvenessence’s standards for professionalism, discretion, and client care

Benefits

• Competitive pay based on experience
• Supportive, team-oriented work environment
• Opportunities to learn about wellness and aesthetic services
• Employee discounts on services and products (if applicable)
• Growth opportunities within a growing wellness practice

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED