Front Desk Coordinator - 1st Shift

Stryker•Portage, MI

7d•Onsite

About The Position

The Front Desk Coordinator at 1941 Stryker Way will be the primary receptionist of all employees and visitors to the building, while supporting building tours, guests, and events. Responsible for tracking and directing visitors, handling building inquiries, supporting logistics of building events and customer visits, as well as administrative support for the building and Meetings & Events Team

Requirements

High school diploma or equivalent
One (1)+ year of experience in a receptionist, administrative, or switchboard role, preferably in a high-volume, multi-tasking environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new systems quickly (e.g. Coupa)
Familiarity with standard office equipment (printers, copiers, fax machines)
Professional and friendly demeanor with strong interpersonal skills; capable of handling confidential or sensitive information with diplomacy and discretion
Ability to maintain composure under pressure and manage stressful or critical situations calmly; work independently with minimal supervision and demonstrate sound judgment

Responsibilities

Welcome employees, visitors, and customers to the building, directing them to appropriate locations; prepare name badges and other print and electronic materials as necessary
Validate proper badge wearing for all employees entering the facility
Answer, solve or appropriately redirect employee and visitor questions or concerns
Collaborate with building partners and vendors to create a cohesive building environment
Accept deliveries, mail, equipment, catering, and packages and organize them to be distributed to the correct recipient in a timely manner
Maintain a welcoming and appealing lobby environment
Perform administrative tasks for building events including attendee list tracking, signage, expense submissions, and weekly calendar updates
Facilitate the employee dry cleaning program and other amenities as required
Support the Meetings & Events team in expense reconciliation and project sourcing
Support Customer Experience Visits as directed