Front Desk Coordinator

Lone Peak Dental GroupBoise, ID
1dOnsite

About The Position

Job Summary: We are seeking a Front Desk Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for assisting patients with check-in and check-out procedures, scheduling appointments, verifying insurance information, and providing exceptional customer service to patients.

Requirements

  • High school diploma or equivalent required
  • Previous experience in a healthcare setting preferred
  • Strong communication skills and ability to interact with patients in a professional and compassionate manner
  • Proficient with basic computer skills, including MS Office
  • Ability to multitask and work efficiently in a fast-paced environment

Nice To Haves

  • Bi-lingual is a plus

Responsibilities

  • Greet and check-in patients upon their arrival
  • Schedule patient appointments and follow-up visits
  • Verify insurance information and obtain necessary authorizations
  • Answer phone calls and assist patients with inquiries
  • Maintain patient records and update information as needed
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