Front Desk Coordinator

A to Z Children's Dentistry • Grants, NM

1d

About The Position

Key Responsibilities for a Pediatric Office Patient Interaction: Greet and check in patients, manage new patient paperwork, and maintain a professional and welcoming atmosphere in the waiting area. Appointment Management: Schedule, reschedule, or cancel appointments to maximize clinic productivity and minimize wait times. Billing & Insurance: Verify insurance coverage and eligibility, file insurance claims, and collect patient co-payments at the time of service. Record Maintenance: Update electronic dental records (EDR) with accurate medical histories, treatment plans, and contact information while strictly adhering to HIPAA confidentiality standards. Office Operations: Handle multi-line telephone systems, manage incoming/outgoing mail, order office supplies, and coordinate referrals to specialists. Education: A high school diploma or equivalent. Dental experience is a plus. Communication & Soft Skills: Exceptional interpersonal skills, empathy for anxious patients, and the ability to multitask in a fast-paced environment -Bilingual a plus!

Requirements

• High school diploma or equivalent
• Exceptional interpersonal skills
• Empathy for anxious patients
• Ability to multitask in a fast-paced environment

Nice To Haves

• Dental experience
• Bilingual

Responsibilities

• Greet and check in patients
• Manage new patient paperwork
• Maintain a professional and welcoming atmosphere
• Schedule, reschedule, or cancel appointments
• Verify insurance coverage and eligibility
• File insurance claims
• Collect patient co-payments
• Update electronic dental records (EDR)
• Handle multi-line telephone systems
• Manage incoming/outgoing mail
• Order office supplies
• Coordinate referrals to specialists

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED