Front Desk Coordinator

C3 Ai•Redwood City, CA

7d•$63,000 - $91,000•Onsite

About The Position

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI C3 AI is seeking a Front Desk Coordinator to serve as the face of our headquarters, ensuring employees, visitors, and vendors experience a professional and seamlessly run workplace every day. This role is onsite five days a week at our Redwood City office, 8:30 AM – 5:30 PM.

Requirements

Bachelor’s degree required with 1–3 years of related experience
Strong written and verbal communication skills and phone etiquette with a client focus
Excellent organizational skills and attention to detail
Proficiency with Microsoft Office including Word, Excel, Outlook, and Teams
Comfortable in a highly collaborative environment with the ability to work well with cross-functional teams
Ability to prioritize, problem-solve, and manage time effectively with minimal supervision
Positive and enthusiastic attitude with the ability to adapt to changing priorities
Mature, polished, and professional presence; punctual, dependable, and reliable
Ability to maintain confidentiality and interface with all levels of personnel
Candidates must be authorized to work in the United States without the need for current or future company sponsorship

Responsibilities

Welcome visitors and ensure guests are signed in, comfortable, and connected with their host
Provide professional, timely, courteous, and accurate service to employees and customers
Work with the Facilities team to provide a clean, safe, and productive office environment for all employees; support supplies, conference room reservations, service calls, shipping and receiving, on-site events, and ad-hoc needs of our satellite office locations
Submit and monitor tickets for facilities-related issues with day porter staff and building engineers
Serve as point of contact for onsite vendors and technicians, and coordinate with the onsite building engineering team
Serve as a resource to employees for facilities questions and feedback via Jira ticketing system
Oversee the Customer Experience Center: ensure a clean and welcoming environment at all times and support visitors and events in the space
Support new hire onboarding processes, including day-one laptop and badge distribution, office navigation, and general questions
Answer incoming phone calls promptly and professionally and route them to the appropriate parties at C3.ai
Coordinate domestic and international shipping and receiving