Front Desk Coordinator

North American Dental Group-posted 2 days ago

$18 - $22/Yr

Full-time • Entry Level

Onsite • Downers Grove, IL

1,001-5,000 employees

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As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.

Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

High School Diploma or equivalent (Associate’s degree preferred).
1-5 years of customer service, insurance, or dental experience preferred.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.

Paid Time Off : Competitive PTO that grows with your career.
Comprehensive Benefits : Including 401(k).
Career Growth : Access to continuing education and development opportunities.
Dynamic Environment : Work in an exciting, inclusive atmosphere that values individuality and teamwork.

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