Front Desk Coordinator

North American Dental Group•Amherst, NY

5d•$18

About The Position

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Great office culture- You got to see it yourself! Attractive compensation plan and incentives Three great medical plans to choose from-eligible right away! HSA/FSA plans with Childcare Dental insurance for the team member is paid by the company 100% Two vision plans to choose from Generous PTO policy Paid holidays 401k plan with employer contribution Smiling from Open to Close (Pay Rate starting at $18.00 per hour. Compensation commensurate based on experience and skills) Full time or part time including 1 evening shift

Requirements

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Nice To Haves

Associate’s degree preferred
1-5 years of customer service, insurance, or dental experience preferred

Responsibilities

Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying.
Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals