Front Desk Coordinator

Smile Doctors•Mount Dora, FL

57d

About The Position

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative duties. We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Best Smiles offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Requirements

Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers

Responsibilities

Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone