Front Desk Coordinator

Neighborhood Health Center of WNY, Inc.Buffalo, NY
5d$22Onsite

About The Position

As a Front Desk Coordinator, you’ll have an important role in the patient experience at Neighborhood. You’ll have responsibilities that include patient intake, checkout, and assisting the Practice Managers in monitoring patient flow and work quality.

Requirements

  • High school diploma or equivalent required. Additional formal training or on-the-job training required.
  • No experience required
  • Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.

Responsibilities

  • Carries out front desk customer service and coordination of front desk staff assignments
  • Coordinates patient registration, check-in, and check-out
  • Initiates escalation plan when customer service issues arise
  • Prepares staff schedules and updates timecards in support of Assistant Practice Manager

Benefits

  • You’ll have options for medical, dental, life, and supplemental insurance.
  • We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
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