Front Desk Coordinator

AHG MASTER•Paradise, NV

15d•$18•Onsite

About The Position

Front Desk Coordinator Aliya Health Group is a nationwide network of addiction treatment centers known for diverse, evidence-based programs for substance use disorders and co-occurring mental health disorders. With a highly personalized clinical approach to treatment and a full continuum of care, we provide clients with the tools needed to build a life in recovery that’s enjoyable, fulfilling, and hopeful. Our nationally accredited treatment centers include Footprints to Recovery, Vogue Recovery Center, Royal Life Centers, and South Coast Behavioral Health. Monday - Friday 8am - 4pm Full-Time | Behavioral Health & Substance Use Treatment Center About the Role Our Front Desk Coordinator is the first point of contact for clients, visitors, and staff. This position supports daily operations, assists with client needs, maintains the front office environment, and helps coordinate company culture and events. We’re looking for someone organized, friendly, and able to multitask in a fast-paced treatment setting.

Requirements

Prior experience in behavioral health, medical, or customer service settings preferred.
Strong communication, organization, and multitasking abilities.
Professional, compassionate, and able to handle sensitive situations.
Comfortable with fast-paced environments and frequent process changes.
Valid driver’s license and reliable transportation required.

Responsibilities

Greet clients/visitors and answer incoming calls.
Notify clinicians when clients arrive; assist with intakes when needed.
Conduct client exit surveys and help facilitate tours.
Maintain a clean and welcoming lobby and kitchen area.
Stock and monitor daily supplies (coffee/tea items, tissues, cups, toner, assessment packets, etc.).
Order office, clinical, and case management supplies.
Update the slideshow, lobby map, Meet Our Team board, Employee of the Month board, and seasonal décor.
Track and reorder recovery books; maintain distribution log.
Update PHP lunch list and pick up lunches daily.
Manage badge orders for new hires.
Take notes during all-staff meetings and create monthly newsletters.
Prepare birthday, anniversary, and kudos cards; print recognition certificates.
Manage Employee of the Month voting surveys and reminders.
Create flyers for spirit week, clothing drives, and internal events.
Coordinate quarterly Vogue Gives Back events and the annual holiday party.
Assist with Family Weekend planning.
Run errands and support leadership with special projects.
Assist clinical leadership with audits (depending on system access).
Organize group sign-in sheets; help facilitate groups when needed.
Support case management with UA calls and client communication.