Front Desk Coordinator

ChromePMS • Sandy Springs, GA

86d

About The Position

Our client is seeking a polished and professional Front Desk Coordinator to join their luxury med spa in Sandy Springs. This is an exciting opportunity for a highly organized and personable individual to be the first impression of a high-end aesthetic practice. The ideal candidate thrives in a fast-paced, client-focused environment and has a passion for delivering exceptional service with precision and care. If you excel at multitasking, love creating a seamless client experience, and want to be part of a growing and prestigious med spa team, this is the role for you.

Requirements

• Minimum of 1–2 years of front desk or administrative experience in a med spa, dermatology, plastic surgery, or luxury hospitality setting.
• Excellent communication skills—verbal, written, and over the phone.
• Highly organized with the ability to multitask in a busy, detail-oriented environment.
• Professional demeanor with a warm, client-centered presence.
• Comfortable discussing services, memberships, and retail offerings to support sales initiatives.
• Proficiency with EMR and POS software (Aesthetic Record or similar).
• Availability to work some Saturdays and occasional evenings.
• Reliable transportation and punctuality are essential.

Responsibilities

• Greet and check in clients, setting the tone for a five-star experience from arrival to departure.
• Manage phone lines, emails, and text inquiries with prompt, polished communication.
• Coordinate appointment scheduling to maximize provider productivity, including confirmations and rebookings.
• Process payments accurately and manage POS systems with daily reconciliation.
• Present and explain memberships, packages, and retail offerings to clients; support monthly sales goals.
• Maintain a clean, organized, and brand-aligned reception area.
• Assist with client intake forms, consent paperwork, and treatment flow coordination.
• Support promotional events and light social media tasks (e.g., capturing client moments with consent).
• Uphold HIPAA compliance and follow clinic policies and procedures.

Benefits

• Competitive Hourly Rate – Based on experience, plus monthly performance-based bonuses.
• Growth Opportunities – Clear advancement path to Lead Coordinator, Patient Care Coordinator, or Operations roles.
• Professional Perks – Access to employee discounts on treatments and retail products.
• Dynamic Work Environment – Be part of a collaborative, high-energy team in a luxury med spa setting.
• Training & Development – Ongoing opportunities to learn and grow within the aesthetics industry.

What This Job Offers

• Career Level: Entry Level