Front Desk Coordinator - Labs

DoorDash USA • San Francisco, CA

20d • $24 - $35 • Onsite

About The Position

The Front Desk Coordinator is the face of our tech company and plays a key role in creating a welcoming, organized, and efficient office environment. This position supports daily office operations, assists employees and visitors, and ensures a seamless front desk experience in a fast-paced, innovative workplace. You will report to our Senior Operations Associate / on our admin team in our DoorDash Labs organization. Once our offices reopen, we expect this role to be 100% in-office.

Requirements

• High school diploma or equivalent
• 1+ years of experience in a front desk, receptionist, office coordinator, or administrative role
• Strong communication and interpersonal skills
• Comfort working with modern technology and office tools
• Excellent organizational and multitasking abilities
• Customer-focused mindset with a friendly, professional demeanor
• Tactful and discreet when handling sensitive information, conversations, and situations.
• Ability to prioritize and multitask in a fast paced environment
• Sound judgement and problem solving skills
• Strong attention to detail and follow-through
• Ability to prioritize tasks in a dynamic environment
• Discretion and ability to handle confidential information
• Collaborative, adaptable, and proactive attitude

Nice To Haves

• Experience in a tech startup or fast-paced corporate environment
• Experience with facility management and workplace experience
• Purchasing systems: Coupa, SAP Ariba, and Travel & Expense management
• Familiarity with tools such as Google Workspace, Slack, Zoom, or visitor management platforms
• Associate’s or bachelor’s degree
• Providing support to cross-functional teams.
• You’re self-motivated, positive, and a team player.
• Experience with T&E.
• You have experience with Coupa and other procurement systems.
• Experience with supporting cross functional teams.
• You have a proven track record of success in a retail environment.
• You’re able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations).
• You have a bachelor’s degree.

Responsibilities

• Serve as the first point of contact for employees, candidates, clients, and guests
• Greet visitors, manage sign-ins, and issue visitor badges
• Answer and route incoming calls, messages, and inquiries
• Maintain a professional, friendly, and tech-forward front desk presence
• Direct and control flow of traffic of people coming into the office. Receive and direct food and package deliveries.
• Support day-to-day office operations in collaboration with People Ops and Facilities
• Coordinate meeting rooms, schedules, and video conferencing setups
• Submit facilities work order tickets to address facilities issues.
• Collaborate with facilities team maintain address facilities related concerns.
• Ensure common areas, conference rooms, and reception spaces are organized and functional.
• Manage office supply inventory and place orders as needed.
• Assist with onboarding logistics for new hires (badges, equipment pickup, welcome materials).
• Provide support for purchasing using purchasing systems. Process invoices for payment.
• Schedule interviews and coordinate candidate visits with recruiting teams.
• Support internal events, team meetings, and company gatherings.
• Maintain accurate records, directories, and internal documentation.
• Use internal tools such as Slack, Google Workspace, scheduling software, and visitor management systems.
• Onboard, process, and reconcile vendor invoice statements for payment.
• Troubleshoot basic office technology issues or escalate to IT when needed
• Support badge access systems and security protocols

Benefits

• DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED