Front Desk Coordinator III Schmieding Developmental Center (Springdale, AR)

University of Arkansas System • Springdale, AR

30d • Onsite

About The Position

We are seeking a detail-oriented individual to join our team as a Front Desk Coordinator III (Access Coordinator III) position at UAMS Schmieding Developmental Center in Springdale, AR. Under the supervision of the Access Coordinator Supervisor and/or Program Director, you will be responsible for coordinating office activities for faculty and clinical providers. This role provides comprehensive administrative and operational support, including but not limited to processing phone calls, checking patients in/out, scheduling, patient registration, and monitoring time-sensitive patient records, such as referrals and consents. The Access Coordinator is expected to assume the functions of additional front office employees when backup is needed and to provide a high level of customer service. Be part of a team that prioritizes patient access and care while working in a collaborative and supportive environment. If you are detail-oriented, skilled in data management, and passionate about supporting patient care, we encourage you to apply and contribute to our mission!

Requirements

• High school diploma/GED
• Three (3) years of customer service experience, preferably in registration, billing, or scheduling in a healthcare environment
• Must be able to sit continuously and work on a computer throughout the day
• Proficiency in computer basics and data entry
• Knowledgeable of the principles of telephone etiquette
• Strong organizational and multitasking skills to manage multiple priorities
• Excellent interpersonal and communication skills for patient and team interactions
• Ability to collaborate with clinical and administrative staff to resolve issues and improve processes
• Familiarity with office machines, including printers and scanners
• Commitment to supporting access to care and UAMS’s mission of exceptional service

Nice To Haves

• Bilingual applicants are encouraged to apply

Responsibilities

• Coordinating office activities for faculty and clinical providers
• Processing phone calls
• Checking patients in/out
• Scheduling
• Patient registration
• Monitoring time-sensitive patient records, such as referrals and consents
• Assume the functions of additional front office employees when backup is needed
• Provide a high level of customer service

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED