Part-Time Front Desk Concierge (Weekends 7am-3pm)

Radkin•Highland Beach, FL

2d•$17

About The Position

The Overnight Front Desk Concierge represents Radkin Concierge and serves as the main point of contact for residents, quests, and authorized vendors during overnight hours. This role ensures building security protocols are upheld, provides excellent hospitality service, maintains accurate logs, and manages access control procedures.

Requirements

Prior concierge, hotel front desk, security, or building operations experience preferred
Strong communication and customer service skills
Reliable, punctual, respectful, and professional demeanor
Able to stay alert and focused during overnight shift hours
Comfortable with technology (tablets, apps, forms, logs, access control systems
Must be authorized to work in the United States

Responsibilities

Monitor lobby presence, cameras, doors, and access points to ensure safety overnight
Answer calls, emails, and assist residents & guests professionally and promptly
Manage guest/vendor check-ins and verify ID when applicable
Document all overnight activity in shift logs accurately prior to end of shift
Ensure packages or deliveries are properly logged and secured if applicable
Maintain clean, organized, quiet, and professional lobby environment
Escalate emergencies, property issues, and suspicious activity per SOP protocols
Complete assigned overnight tasks from operations checklist (daily/weekly)
Provide customer service aligned with Radkin Luxury Hospitality Standards
Maintain confidentiality and protect resident privacy at all times