Front Desk & Client Experience Coordinator (Part-Time)
Trivium•Miami, FL
•$35 - $35•Onsite
About The Position
We’re looking for a polished, proactive team member to support the daily front-of-house operations of our medical spa. You’ll be the first impression for clients and play a key role in ensuring a seamless, elevated experience.
Requirements
- 1–3 years in medical spa, aesthetics, or luxury hospitality
- Strong communication and client service skills
- Comfortable discussing pricing and closing memberships
- Highly organized and detail-oriented
- Professional, calm, and polished demeanor
Responsibilities
- Greet and check in/out clients with warmth and professionalism
- Manage appointment scheduling, confirmations, and reschedules (Boulevard/GHL)
- Respond to calls, texts, and emails promptly
- Educate clients on services, memberships, and pre/post-care
- Support positive review generation and client retention
- Verify deposits and intake forms prior to check-in
- Process payments and maintain accurate records
- Maintain a clean and polished reception area
- Monitor retail inventory and communicate restock needs
- Support daily opening and closing procedures
- Confidently communicate treatment packages and memberships
- Identify upsell opportunities and coordinate with the clinical team
- Track daily sales and appointment flow
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
