Front Desk Clerk

Equity Lifestyle Properties • Winter Garden, FL

401d

About The Position

The Front Desk Clerk at ELS is responsible for providing exceptional customer service to guests and residents, ensuring a memorable experience. This role involves acting as a liaison for the property, processing payments, and maintaining office efficiency through various administrative tasks. The position requires strong communication skills and the ability to work a flexible schedule, including weekends and holidays.

Requirements

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Benefits

• Medical, dental, and vision plans.
• Generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: High school or GED