Front Desk Clerk - 2nd shift

Hilton Grand Vacations•Myrtle Beach, SC

About The Position

As a Front Desk Clerk - Second Shift, you will be the initial point of contact for our guests, making sure their stay is enjoyable and smooth. If you thrive in a fast-paced setting and have a passion for hospitality, we want to hear from you! Here’s why you will love It here: Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! Schedule Details: Full-Time, 3pm to 11pm shift.

Requirements

Proficient English language skills.
Knowledge of Microsoft Office 365
Ability to multi-task responsibilities and prioritize duties to meet interpersonal goals.
6 months of Customer Service Experience.
Open and flexible availability, including weekends and holidays.

Nice To Haves

Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.

Responsibilities

Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.