Temporary Front Desk Clerk

Hilton Grand Vacations•New York, NY

29d•$31•Onsite

About The Position

Excellent opportunity to join our newest property in NY our 161 room The Central At 5th Hilton Club Resort located in in the heart of NYC. Steps away from Fifth Avenue, Time Square, Teather District and Central Park. We encourage you to join our service-oriented team-member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations. The rate of pay for this role is $30.98 hourly. We are looking for a Temporary Front Desk Clerk to join our team! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from others

Requirements

Proficient English language skills.
Knowledge of Microsoft Office 365
Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
6 months of Customer Service Experience.
Open and flexible availability, including weekends and holidays.

Nice To Haves

Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.

Responsibilities

Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.

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