Front Desk Clerk

Equity LifeStyle Properties, Inc.•Topping, VA

17h•Onsite

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Topping, Virginia. What you’ll do: We are seeking a friendly, organized, and customer-focused Front Desk Clerk for our Seasonal office. This role is essential in delivering exceptional guest and resident experiences while supporting daily office operations and property administration.

Requirements

High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
Ability to multitask, prioritize, and work independently in a busy office setting.
Problem-solving mindset with a positive, team-oriented attitude.

Responsibilities

Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Process payments and deposits.
Run reports and assist with data tracking and office documentation.
Submit maintenance reports and support general office efficiency.
Manage paperwork processing, filing, and document organization.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Prioritize customer satisfaction, address conflicts and solve problems promptly.