Front Desk Clerk

Hilton Grand Vacations•Mishawaka, IN

About The Position

Amazing opportunity to join the Team at Varsity Clubs South Bend, a Hilton Vacation Club. The 86 room Hotel is located 1 mile from the University of Notre Dame, and is a themed Resort with the back drop of memorabilia the University. Become a Hilton Grand Vacations Team Member of this award winning group. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today. We are looking for a Front Desk Agent to join the team at Varsity Clubs South Bend! Extraordinary People, Exceptional Benefits: Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more!

Requirements

Proficient English language skills.
Knowledge of Microsoft Office 365
Ability to multi-task responsibilities and prioritize duties to meet organizational goals.
6 months of Customer Service Experience.
Open and flexible availability, including weekends and holidays.

Nice To Haves

Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.

Responsibilities

Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including preparing arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!