Front Desk Clerk

Equity LifeStyle Properties, Inc.Gettysburg, PA
1dOnsite

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Gettysburg, Pennsylvania. What you’ll do: As a part of our Front Desk team at Drummer Boy Campground in Gettysburg, you provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. You work as a team participant along with management to ensure the community meets the quality standards set by ELS.

Requirements

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.
  • Must be able to work weekends, weekend nights and holidays

Responsibilities

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly.
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