Front Desk Clerk
About The Position
ELS is hiring for the position of Front Desk Clerk in Nokomis, Florida. Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. The role involves acting as the property liaison, providing guests and residents with information, responding to questions in person and over the phone, processing payments and deposits, running reports, and submitting maintenance request forms to ensure office efficiency. The clerk will also partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner, prioritizing customer satisfaction, addressing conflicts, and solving problems promptly.
Requirements
- High school diploma or equivalent experience.
- 1+ years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
Responsibilities
- Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
- Process payments and deposits.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts and solve problems promptly.
Benefits
- medical plans
- dental plans
- vision plans
- a generous 401(k) employer match
- paid vacations
- paid holidays
- paid sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
