Front Desk Clerk

KMRG, LLC•Minneapolis, MN

1d•Onsite

About The Position

We are seeking a Front Desk Clerk to support the U.S. Department of Agriculture in Minneapolis, Minnesota. In this role, you will provide front desk and administrative support that helps maintain secure, efficient, and professional daily office operations. This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security. Apply today!

Requirements

Ability to follow specific, detailed instructions
Skill in the use of office equipment (e.g., phone, computer, etc.)
Physical ability to lift packages that weigh 25lbs. or less
Ability to communicate verbally and in writing
High school diploma or equivalent required
U.S. citizenship is required as it supports the U.S. federal government

Nice To Haves

Undergraduate degree preferred

Responsibilities

Screen visitors and guests by checking USDA badges or reviewing approved guest lists when badge access is unavailable
Welcome guests and visitors with a friendly, professional demeanor and clear communication
Direct visitors to sign in and sign out and issue and track visitor passes
Guide screened guests to the appropriate department, conference room, or meeting space
Notify USDA points of contact upon guest arrival and escalate to a designated Board of Directors member when needed
Answer the front desk phone and connect callers to the appropriate USDA point of contact
Route calls and onsite personnel to the appropriate USDA staff member
Deliver excellent customer service that creates a positive experience for visitors and staff
Manage elevator card issuance and tracking
Assign lockers to staff and replace locker batteries as needed
Reset locker codes as needed
Coordinate meeting room reservations and room configurations as needed
Keep the front desk neat, organized, and welcoming
Maintain a professional appearance and presence at the front desk
Retrieve packages and boxes left outside the front office doors
Accept deliveries and sign for packages when mailroom staff are unavailable
Restock mailroom supplies monthly and replenish wipes in open office areas as needed
Provide quarterly supply lists to the Board of Directors for cabinet replenishment
Lift packages weighing up to 25 pounds
Use a government laptop in compliance with federal information technology requirements to perform official duties, including responding to email inquiries
Update Minneapolis email addresses and phone listings as needed
Monitor the Minneapolis Facilities mailbox and forward messages to the appropriate Board of Directors member
Forward building-wide event emails to the Minneapolis email group as needed
Update digital signage displays as needed
Ensure emergency binders are reviewed and updated quarterly
Initiate the InformaCast announcement system during emergencies
Replace presidential portraits at the front desk as needed