Front Desk Clerk

Hilton Grand Vacations • Orlando, FL

5d

About The Position

Do you enjoy helping guests and owners make memories of a lifetime? At Hilton
Grand Vacations our goal is to make someone’s day, every day. We work in an
exciting and positive environment where we help our guests enjoy life at its
best by sending them to new corners of the world and giving them more time to
reconnect.

We are looking for a Full Time Front Desk Clerk to join our team at Cypress
Pointe, a Hilton Vacation Club. Don’t miss out the chance to work in a wonderful
environment! As our Front Desk Clerk, you will ensure every interaction with an
owner or guest is a positive and memorable experience from the time they arrive
on the property until they depart.

Requirements

• Prior customer service and cash handling experience preferred.
• Completion of high school or equivalent experience.
• A professional demeanor.
• Proficient English language, both verbally and in writing.
• Ability to multi-task responsibilities and prioritize.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Responsibilities

• Check in and out Owners and Guests
• Respond to guests requests.
• Assists guests with reservations or change.
• Generates invoices and collects payments.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Work as a team with co-workers to complete check lists and daily duties.
• Prepares and consistently restocks the front desk with supplies.
• Other duties as requested by your leader.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED