Front Desk Clerk

French Lick Resort•Nashua, NH

43d•$17 - $18•Onsite

About The Position

Delaware North Gaming is hiring full-time Front Desk Clerks to join our team at The Sheraton in Nashua, New Hampshire As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Requirements

Must be 18 years of age or older.
No high school diploma or GED required.
Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
Ability to multitask, function in a professional manner under pressure from guests and supervisors.
Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.

Nice To Haves

Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.

Responsibilities

Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
Manage cash and credit card transactions while keeping accurate paperwork.
Resolve small guest issues immediately, delivering items to guests as needed.
Monitor and balance the daily figures, post room and tax charges on guest accounts.