Front Desk Clerk

Hilton Grand Vacations•Surfside, FL

About The Position

At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. We are looking for a Full Time Front Desk Clerk to join our team at BXG Solara Surfside Resort. Club. Don’t miss out the chance to work in a wonderful environment! As our Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart. Extraordinary People, Exceptional Benefits: Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! What will I be doing? As a Front Desk Clerk, you would be responsible for performing your position's responsibilities and driving company success through performing the following activities to the highest standards:

Requirements

Prior customer service and cash handling experience preferred.
Completion of high school or equivalent experience.
A professional demeanor.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Responsibilities

Check in and out Owners and Guests
Respond to guests requests.
Assists guests with reservations or change.
Generates invoices and collects payments.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Work as a team with co-workers to complete check lists and daily duties.
Prepares and consistently restocks the front desk with supplies.
Other duties as requested by your leader.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!