Front Desk Clerk

Hilton Grand Vacations•Ormond Beach, FL

51d•Onsite

About The Position

We are looking for a Front Desk Clerk at The Cove on Ormond Beach, a Hilton Vacation Club. In this role, you will ensure every interaction with an owner or guest is a positive and memorable experience from arriving on the property until departing. Here’s why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Positive Team Environment Travel Discounts Program Generous Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more!

Requirements

Prior customer service experience.
A professional demeanor.
Proficient in the English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.

Nice To Haves

Precious Front Desk Clerk experience.
Cash handling.

Responsibilities

Check in and out Owners and Guests
Respond to guests’ requests.
Assists guests with reservations or changes.
Generates invoices and collects payments.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Work as a team with co-workers to complete checklists and daily duties.
Prepares and consistently restocks the front desk with supplies.
Other duties as requested by your leader.