Front Desk Clerk

Hilton Grand Vacations•Naples, FL

12d

About The Position

At Hilton Grand Vacations, our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join a company where helping people get away helps you get ahead and see just how far you can go. We at HGV will help you reach your goals and build your future! We are looking for a Front Desk Clerk to join our HGV family.

Requirements

Prior customer service experience.
A professional demeanor.
Proficient in the English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
Anticipates customer needs and thinks about how work impacts customers
Builds confidence in self and others with honest and diligent interactions.

Nice To Haves

Precious Front Desk Clerk experience.
Cash handling.

Responsibilities

Check in and out Owners and Guests
Respond to guests’ requests.
Assists guests with reservations or changes.
Generates invoices and collects payments.
Maintains safety deposit boxes.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Work as a team with co-workers to complete checklists and daily duties.
Prepares and consistently restocks the front desk with supplies.
Other duties as requested by your leader.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!