Front Desk Clerk - Full Time

Hilton Grand Vacations•Winchester, NV

About The Position

Work for a winning team that now offers Day One Team Member Benefits and Daily Pay! We are pleased to extend benefits eligibility to part-time Team Members. Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Join the team at Hilton Grand Vacations on the Boulevard as a Front Desk Agent and be a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts of large multi-bedroom suites and a stunning design! Why do Team Members Like Working for us: Competitive hourly pay and positive team environment. Daily Pay Recognition Programs and Rewards A people-first culture Supportive leadership Numerous learning and advancement opportunities And much more! In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.

Requirements

6 months of previous Front Desk/ Guest Services experience
High School Graduate or Equivalent
Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
Ability to multi-task responsibilities and prioritize duties to organizational demands
Prior credit card transactions and data entry experience required.
Ability to work varying hours and shifts, including weekends and public holidays
Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations

Nice To Haves

Bilingual

Responsibilities

Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
Ensures accurate charges and credit are posted and payment is collected.
Handles credit card and cash transactions and responsible in balancing any cash related postings.
Issue safety deposit boxes to the guest and owner as needed and control room key while upholding guest and owner’s privacy, security and confidentiality.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
Provides information on area attractions and resort amenities.
Other tasks may be asked by management as needed.