Front Desk Clerk

Equity LifeStyle Properties, Inc. • Gettysburg, PA

1d • Onsite

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Gettysburg, Pennsylvania. What you’ll do: As a part of our Front Desk team at Drummer Boy Campground in Gettysburg, you provide exceptional customer service to facilitate excellent and memorable guest and resident experiences. You work as a team participant along with management to ensure the community meets the quality standards set by ELS. Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts, and solve problems promptly.

Requirements

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
• Must be able to work weekends, weekend nights and holidays.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts, and solve problems promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED