Front Desk Clerk

Equity LifeStyle Properties, Inc. • New Holland, PA

1d • Onsite

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in New Holland, Pennsylvania. What you’ll do: Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Requirements

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Store Sales
• Assist with activities/events
• Engage with guests encouraging return visits
• Store inventory, organization, cleanliness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED