Front Desk Clerk

Kovitz Shifrin Nesbit•Lincolnshire, IL

1d•$27 - $27•Onsite

About The Position

Kovitz Shifrin Nesbit is growing! Our mid-size, law firm is seeking a full-time Front Desk Clerk in our Lincolnshire, IL office. The ideal candidate must be professional, courteous, and friendly with the ability to prioritize tasks and work efficiently. This position requires taking initiative and being a detailed-oriented individual. The Front Desk Clerk will provide general office and administrative support to the firm. The starting hourly rate for this role is $27.47, contingent upon level of experience. KSN offers a full benefits package including medical, dental, vision, short and long-term disability, basic life/AD&D coverage, voluntary life insurance, critical illness, accident, hospital, and a retirement plan for eligible employees. The schedule for this position is Monday through Friday, 9:00 a.m. to 5:00 p.m., with flexibility for overtime, and it follows a 35-hour workweek. This is a non-exempt, full-time in-office position with no option for hybrid or remote work.

Requirements

2-3 years’ experience in a professional office environment, law firm experience is a plus.
Excellent verbal and written communication skills.
Excellent attention to detail and accuracy.
Bilingual skills (Spanish) is a plus.
Proficiency with Microsoft Office Suite; intermediate/advanced Outlook skills required; experience with Word and Excel preferred.
Excellent telephone etiquette required; must present a pleasant, professional, and courteous demeanor.
Possess excellent customer service and interpersonal skills; cooperative attitude is required.
Candidate must be able to work independently as well as be a team player with minimal oversight.
Ability to prioritize and multitask all responsibilities with excellent organizational skills.
Ability to demonstrate initiative and problem-solving skills.

Nice To Haves

law firm experience is a plus.
Bilingual skills (Spanish) is a plus.
experience with Word and Excel preferred.

Responsibilities

Answer and direct incoming phone calls; respond to general inquiries and escalate complex matters to the appropriate individuals.
Research and provide information to third parties using internal databases and resources.
Track employee attendance and make appropriate notations in accordance with firm procedures.
Provide general administrative support:
Greet and screen visitors and manage follow-up communications.
Coordinate and schedule meetings and conference calls.
Manage incoming mail:
Sort, distribute, and scan mail to appropriate recipients.
Handle outgoing mail:
Sort, prepare, and post mail; deposit mail in respective couriers (USPS, FedEx, etc.) by the end of each business day.
Support document management by scanning, copying, filing, and mailing documents as requested.
Schedule and coordinate messenger services, as needed.
Receive and forward incoming faxes to designated parties.
Serve as back-up support for maintaining common areas:
Clean, organize, and restock kitchen, conference room, and mailroom supplies.
Load and unload the dishwasher as necessary.
Assist with administrative projects and tasks as approved by manager.
Assist with internal CLE seminars by handling lunch orders, conference room setup, and cleanup.
Perform additional duties as required to support office operations.