Front Desk Clerk

POLICE ATHLETIC LEAGUE INC•New York, NY

38d•$17 - $17•Onsite

About The Position

We are looking for a Front Desk Clerk who will be responsible for assisting in the overall administration of the center which includes but is not limited to the following: crowd control and management of the lobby area, professional use of phones, membership registration, documentation of member and staff attendance, distribution of program information to youth, parents and visitors, and other administrative duties as assigned by the center director. What you’ll do: With guidelines established by the center director, and with the support of the assistant director and office manager, provide direction to all people entering and using the building with respect to the appropriate use of the facility, especially the first-floor area, copy/coat room, and administrative office. From the clerk registrar’s station and lobby area, assist the center director and program coordinator in the distribution of information to staff, youth, visitors, and parents. From the clerk registrar’s station and with the assistance of the office manager, ensure that all staff, youth employment workers, teen center and adult night members, and volunteers sign-in appropriately. Also, notify the center director, program coordinator or office manager of lateness and absenteeism. Under the director of the office manager, following systems to track member registration and attendance. Monitor the professional use of phones and provide direction to staff and youth when necessary.

Requirements

Demonstrated skills and competencies in managing multiple administrative tasks while meeting deadlines.
Ability to creatively problem-solve information challenges.
Professional communication skills, both oral and written.
Ability to interact professionally and effectively with staff, volunteers, program members, parents, community residents, visitors, and vendors.
Computer proficiency in Microsoft Word and Excel preferred.
Familiarity and compliance with office protocols involving dress, demeanor, record keeping, confidentiality, staff meetings, visitors, and employee use of supplies and equipment.
A minimum of a high school diploma and demonstrated an interest in the pursuit of further education in administration and/or human service.
A minimum of two years of professional paid work experience in a non-profit youth or social service agency in an administrative capacity.

Nice To Haves

Associate’s preferred.
Computer proficiency in Microsoft Word and Excel preferred.

Responsibilities

Crowd control and management of the lobby area
Professional use of phones
Membership registration
Documentation of member and staff attendance
Distribution of program information to youth, parents and visitors
Other administrative duties as assigned by the center director
Provide direction to all people entering and using the building with respect to the appropriate use of the facility, especially the first-floor area, copy/coat room, and administrative office
Assist the center director and program coordinator in the distribution of information to staff, youth, visitors, and parents
Ensure that all staff, youth employment workers, teen center and adult night members, and volunteers sign-in appropriately
Notify the center director, program coordinator or office manager of lateness and absenteeism
Track member registration and attendance
Monitor the professional use of phones and provide direction to staff and youth when necessary