Front Desk Clerk

Sahara Behavioral Health • Atlanta, GA

395d • $39,915 - $47,466

About The Position

The Front Desk Clerk at Sahara Behavioral Health serves as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is essential for managing guest check-ins and check-outs, addressing inquiries, and maintaining high standards of guest relations in a clinical setting.

Requirements

• Previous experience in guest services or customer service roles is preferred.
• Bilingual candidates are encouraged to apply to better serve our diverse clientele.
• Strong interpersonal skills with the ability to communicate effectively with guests and team members.
• Ability to work flexible hours, including nights and weekends as needed.

Responsibilities

• Greet guests warmly and provide them with information about the client and its amenities.
• Handle check-in and check-out procedures efficiently, ensuring accuracy in guest accounts.
• Respond to guest inquiries and resolve any issues or complaints in a timely manner.
• Manage phone systems to handle reservations, inquiries, and requests effectively.
• Maintain the front desk area in a neat and organized manner.
• Assist with night audit duties as required, ensuring all financial transactions are accurately recorded.
• Collaborate with other departments to enhance the guest experience and ensure smooth operations.
• Uphold the highest standards of guest service and hospitality at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed