Front Desk Clerk

Island View Casino Resort • Gulfport, MS

312d

About The Position

The Front Desk Clerk responsibilities include welcoming guests, managing online and telephone bookings, and verifying guests' payment methods during check-in. This position is primarily indoors on casino resort property. An individual will be exposed to secondhand smoke and loud noise in areas of the casino and resort property. This position constantly comes in contact with staff, guests, and the general public. An individual must be able to stand for eight hours or more. This position constantly uses a computer and other office productivity machinery such as a calculator, telephone and copy machine. An individual must be able to operate these devices and position self to use this equipment.

Requirements

• High school diploma or GED equivalent required
• Hotel and cash handling experience a plus
• Possesses excellent customer service skills
• Must be computer literate
• Previous front desk experience
• Ability to stand for extended periods of time
• Ability to build rapport with guests, staff, and external partners
• High level of customer focus and service
• Ability to interact and communicate with guests and staff effectively

Responsibilities

• Welcoming guests
• Managing online and telephone bookings
• Verifying guests' payment methods during check-in

What This Job Offers

• Job Type: Part-time
• Industry: Accommodation
• Education Level: High school or GED