Front Desk Clerk

Hilton • Sapphire, NC

258d

About The Position

At Hilton Grand Vacations, our goal is to make someone's day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be. Come check out our wonderful resort and meet our team! When: Every Wednesday and Friday Time: 9am to 12pm and 1pm to 4pm Location: 3077 Highway 64E, Suite A, Sapphire, NC 28774 Attendees will participate in a meeting and greet, a tour of the property, and on-site interviews for open positions with the opportunity to receive a conditional offer on the spot!

Requirements

• 1+ years of related experience.
• Can easily climb stairs and work on ladders up to 30 feet, push/pull up to 80 lbs, and lift and carry up to 50 lbs.
• Grasp, stoop, and reach overhead with or without reasonable accommodations.
• High School Diploma or GED.

Nice To Haves

• 1+ years or more of job-related experience.

Responsibilities

• Input information into the computerized reservation system to update and maintain records.
• Accesses reservation system to settle unit availability and assists guests with reservations or changes as needed, maintaining HGV rental policies in an effort to improve inventory.
• Generates invoices and collects monies due through the rental program.
• Issues and controls unit keys.
• Maintains safety deposit boxes.
• Provides additional services by taking and holding packages, and delivering telephone and fax messages to owners, guests, and resort staff.
• Reviews encouraged check-in lists, noting comments regarding lockouts, special requests, etc.
• Sorts and distributes incoming mail.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Relays pertinent information to the oncoming shift.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• Reports any unresolved problems with owners and guests to management.
• Assists other departments as needed and carries out other duties as assigned by management.

Benefits

• Driven hourly pay.
• Get your earned pay any time before payday through DailyPay.
• Medical, Dental, and Vision benefits starting on Day 1.
• Generous Vacation Time Off Program.
• Paid Sick Time.
• Discounted hotel rates.
• 401(k) program with company match.
• Employee stock purchase program - purchase shares at a discounted rate.
• Tuition reimbursement programs.
• Recognition Programs and Rewards.
• Internal Growth and Career Pathing.

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED