Front Desk Clerk
Citizen Potawatomi Nation•Shawnee, OK
256d•$12 - $16
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About The Position
The Front Desk Clerk at FireLake Hotel is responsible for providing efficient customer service, ensuring a fast and accurate check-in and check-out process, and enhancing the overall guest experience. This role involves processing guest arrivals and departures, maintaining customer records, resolving guest complaints, and managing payment information. The clerk must have comprehensive knowledge of hotel features, services, room types, rates, and daily operations. The position requires a commitment to hospitality and the ability to handle various guest-related tasks effectively.
