Front Desk Clerk / Night Auditor - Full Time
About The Position
Do you want to work for a company that encourages your best and moves you forward? Hilton Grand Vacations has a place for you. We are a leader in the vacation ownership industry. The foundation of our culture has been about crafting memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of our company. Join the team at Hilton Grand Vacations on the Boulevard as a Front Desk Clerk Night Auditor and be a part of one of the most outstanding and family-inspired Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip, our 1228-room resort boasts of large multi-bedroom suites and a stunning design! Extraordinary People, Exceptional Benefits: Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more!
Requirements
- In this position, you will be required to work three days as a Front Desk Clerk and two days as a Night Auditor.
- The Front Desk operates seven days a week.
- The role of Front Desk Clerk/Night Auditor involves working overnight shifts, which may include weekends and public holidays.
- High School diploma/GED
- Proficient English language communication skills to communicate both verbally and in writing.
Nice To Haves
- Associate’s Degree/College Degree
- Customer service or similar related experience.
- Resort hospitality experience.
Responsibilities
- In this position, you will be responsible for the auditing, posting and balancing of daily transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability.
- Follows audit procedures to balance daily revenue and expense transactions.
- Identifies the causes of out-of-balance situations in a timely manner
- Produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
- Ensures that all charges have been posted to the appropriate guest folio or master account
- Generates housekeeping reports and prints folios departures.
- Calculates account balance at month-end and submits to accounting.
- Compiles daily revenue reports and files work accordingly.
- Balance the day’s charges, making corrections, as necessary.
- Understand principles of auditing, balancing, and closing out accounts.
- Reports any unresolved problems with owners and guests to management.
- Assists other departments as needed and carries out other duties as assigned by management.
- Performs front desk agent duties especially in terms of check-in and check-out procedures.
Benefits
- Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
