Front Desk Clerk / Night Auditor - Full Time

Hilton Grand Vacations • Winchester, NV

1d • Onsite

About The Position

Do you want to work for a company that encourages your best and moves you
forward? Hilton Grand Vacations has a place for you. We are a leader in the
vacation ownership industry. The foundation of our culture has been about
crafting memorable experiences and making a positive impact within our industry
and the communities in which we live and work. Our Team Members are the HEART of
what we do. It is their talent and dedication to our brand that has fueled the
success of our company.

Join the team at Hilton Grand Vacations on the Boulevard as a Front Desk Clerk
Night Auditor and be a part of one of the most outstanding and family-inspired
Las Vegas timeshare resorts. Located on the north end of the Las Vegas Strip,
our 1228-room resort boasts of large multi-bedroom suites and a stunning design!

What makes Hilton Grand Vacations unique?

There’s nothing more rewarding than creating lifelong memories, for yourself and
for others. And that’s what you’ll do with us. Through our inclusive culture of
belonging, we value and celebrate the uniqueness of every individual who makes
us who we are and is part of our amazing global community of more than 14,000
Team Members. They are the talented and brilliant people who deliver memorable
experiences for our Members and Guests every single day through their commitment
and passion for who we are and what we do. As an award-winning workplace, we
pride ourselves on the positive impact we make in our industry and in the
communities where we live and work. And we’re dedicated to recognizing,
rewarding and supporting every achievement, however big or small. It’s all part
of making incredible memories, together.

Find your path in a career that really matters, where you’ll truly belong. Join
our growing, innovation-driven team today.

Be the heart of exceptional guest experiences by joining our resort operations
teams. In each of our roles, from administration to recreation, you’ll be making
people’s day every day. Whether you’re creating a beautiful atmosphere at our
properties and resorts, or delivering a warm and friendly spirit that ensures
each interaction with our Club Members and guests is a special one—your role on
our resort operations Team will be essential in making lifetime memories for our
guests.

Requirements

• In this position, you will be required to work three days as a Front Desk Clerk and two days as a Night Auditor.
• The Front Desk operates seven days a week. The role of Front Desk Clerk/Night Auditor involves working overnight shifts, which may include weekends and public holidays.
• High School diploma/GED
• Proficient English language communication skills to communicate both verbally and in writing.

Nice To Haves

• Associate’s Degree/College Degree
• Customer service or similar related experience.
• Resort hospitality experience.

Responsibilities

• Follows audit procedures to balance daily revenue and expense transactions.
• Identifies the causes of out-of-balance situations in a timely manner
• Produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
• Ensures that all charges have been posted to the appropriate guest folio or master account
• Generates housekeeping reports and prints folios departures.
• Calculates account balance at month-end and submits to accounting.
• Compiles daily revenue reports and files work accordingly.
• Balance the day’s charges, making corrections, as necessary.
• Understand principles of auditing, balancing, and closing out accounts.
• Reports any unresolved problems with owners and guests to management.
• Assists other departments as needed and carries out other duties as assigned by management.
• Performs front desk agent duties especially in terms of check-in and check-out procedures.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED