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The position involves working in a customer service capacity, providing administrative and clerical support to patients and customers in a medical setting. Responsibilities include greeting patients and visitors, checking patients in and out, and obtaining necessary documentation. The role also requires verifying and entering demographic information, obtaining and verifying insurance authorizations/precertification, completing medical record release requests, and scheduling/confirming patient appointments. Additionally, the position involves entering, reviewing, and submitting charges for patient procedures and services daily, collecting co-payments, and reconciling all daily reports and deposits for accuracy. General office and clerical support to the assigned area is also part of the job.