Front Desk Clerk- Family Medicine- Full Time

Henry Ford Health • Rochester, MI

393d

About The Position

The Front Desk Clerk position at Henry Ford Health involves providing essential administrative and clerical support in a medical setting. The role focuses on customer service, ensuring a smooth experience for patients and visitors by managing check-ins, documentation, and appointment scheduling.

Requirements

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Check patients in and out, ensuring all necessary documentation is obtained.
• Verify and enter demographic information accurately.
• Obtain and verify insurance authorizations and precertifications.
• Complete medical record release requests as needed.
• Schedule and confirm patient appointments efficiently.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.
• Provide general office and clerical support to the assigned area.

Benefits

• Competitive health plan options including CDHPs, PPO, and HMO plans.
• Dental and eye care coverage.
• Tuition assistance.
• Family forming benefits.
• Discounts to various businesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees