Front Desk Call Center Representative
About The Position
Are you confident on the phone and great with people? We’re hiring a Call Center Representative to join our fast-growing, locally owned home improvement company! You would be responsible for creating a welcoming and professional first impression for customers entering the showroom as well as scheduling appointments over the phone. Help maintain showroom flow during busy periods. & Book free in-home estimates for homeowners interested in bath and shower remodeling Follow up with warm leads who haven’t scheduled yet Use CRM and scheduling software to manage calls and appointments No cold calling or telemarketing
Requirements
- Great phone presence and conversation skills
- Strong typing, computer, and organizational abilities
- Positive, self-motivated, and team-oriented
- Thrives in a fast-paced, team environment
Nice To Haves
- Experience with CRM systems and scheduling software is a plus
Responsibilities
- Help maintain showroom flow during busy periods.
- Book free in-home estimates for homeowners interested in bath and shower remodeling
- Follow up with warm leads who haven’t scheduled yet
- Use CRM and scheduling software to manage calls and appointments
Benefits
- Locally owned and operated company
- Supportive, high-energy team environment
- Be part of a fast-growing company that’s helping people improve their homes
- Opportunity to grow with a winning team
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
