Front Desk/Authorizations

IntelliRad Imaging•Miami, FL

2d•Onsite

About The Position

IntelliRad Imaging is a well-established hospital-based radiology group practicing in the greater Miami-Dade and Broward area. We are expanding our practice to include pre- and post-surgery clinic visits with our interventional and neurointerventional radiology patients. IntelliRad currently has 40 physicians, eleven nurse practitioners. BILINGUAL (Spanish/English) Front Desk and Authorizations Associate is needed for an interventional and neurointerventional radiology group. Patients will be seen at our clinic in Plantation. Applicant MUST be fluent in both Spanish and English. Applicant MUST have excellent communication and customer service skills, as well as be computer/tech-savvy. Experience with Meditech and eClinicalWorks is required. Candidates will need to undergo a background check. Administrative responsibilities include, but are not limited to: Input all patient demographics into ECW Obtain all proper documents prior to scheduling an appointment Patient calls to confirm patients and schedule telemedicine visits Pre-authorization calls/faxes/emails to referring physician offices Pre-authorizations calls/faxes/emails to insurance companies Patient calls to schedule outpatient imaging studies at hospitals Answering calls and texts from hospital nurses and interventional radiologists Utilizing scheduling software for telehealth and clinic patients Other job duties as assigned

Requirements

Bilingual - English/Spanish
High School Diploma or equivalent
A minimum of two years’ experience in contact center or healthcare is required
Proven understanding of Microsoft operating systems and Google products
Medical office or medical scheduling knowledge
Detail-oriented personality
Good communication skills with the ability to provide great customer service
Good interpersonal and active listening skills
ECW: 2 years (Required)
Applicants must be located in Broward

Responsibilities

Input all patient demographics into ECW
Obtain all proper documents prior to scheduling an appointment
Patient calls to confirm patients and schedule telemedicine visits
Pre-authorization calls/faxes/emails to referring physician offices
Pre-authorizations calls/faxes/emails to insurance companies
Patient calls to schedule outpatient imaging studies at hospitals
Answering calls and texts from hospital nurses and interventional radiologists
Utilizing scheduling software for telehealth and clinic patients
Other job duties as assigned

Benefits

100% paid employee healthcare insurance (family members may be insured at employees’ expense)
Dental
Vision
Vacation/paid time off
401k
401k matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance