Front Desk Attendant

Fitness Formula Clubs • Park Ridge, IL

385d • $29,224 - $29,224

About The Position

The Front Desk Attendant at FFC is responsible for providing high-quality customer service and creating a welcoming environment for all visitors. This part-time role involves greeting members, checking them in, and acting as a liaison between members and the Membership Department. The position requires reliability, a friendly demeanor, and the ability to handle member inquiries and concerns effectively.

Requirements

• Outgoing personality
• Reliable and coachable
• Ability to provide high-quality customer service

Nice To Haves

• Experience in customer service
• Familiarity with fitness or wellness environments

Responsibilities

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints
• Provide additional support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers

Benefits

• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Wellness resources

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed