Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am

Hotel Royal Oak • Royal Oak, MI

1d • $18 • Onsite

About The Position

Hotel Royal Oak is a boutique, retro-modern motor lodge located just steps from downtown. It is built around energy, music, and connection, offering a social, design-forward stay with a laid-back but polished vibe. The hotel is seeking a dependable, guest-focused Front Desk Attendant to be the face of the hotel. This role involves handling check-ins, guest interactions, and helping to create a seamless and memorable stay. The position is available for both afternoon/evening (3PM–11PM) and overnight (11PM–7AM) shifts.

Requirements

• Strong reliability and punctuality (non-negotiable)
• Excellent communication and people skills
• Ability to stay calm and solution-oriented under pressure
• Must be 21+

Nice To Haves

• Hospitality or customer service experience preferred
• Bartending or bar knowledge is a plus (we can train the right person)
• Comfortable working independently, especially for overnight shifts

Responsibilities

• Welcome guests with a confident, friendly, and professional presence
• Check guests in and out using our PMS system
• Handle guest requests, questions, and problem resolution in real time
• Support bar service, room service, and lobby experience when needed
• Maintain cleanliness and presentation of the front desk and lobby
• Monitor property activity and ensure a safe, secure environment (especially overnight)
• Communicate clearly with team members across shifts

Benefits

• Unique boutique hotel environment (music, events, social atmosphere)
• Opportunity to learn both hotel operations and bar service
• Flexible scheduling (part-time or full-time roles available)
• Opportunity for tips

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees